Refund policy

Our goal is for every customer to be delighted with their purchase; however, due to the personalised nature of our products, we do not offer refunds or returns if you change your mind.

if your order arrives damaged or incorrect, please get in touch with us at maggieprint@outlook.com.au with photos and a short description.

Frequently asked questions

Delivery: Orders will be dispatched within 1-2 business days.*

Your delivery is then dependent on Australia Post; however, their suggested delivery times are...

Standard Parcel Post: 4-6 business days

Express Post: 1 - 3 business days

You will receive tracking information once your parcel has been posted.

Pick-up: Your order will be ready for collection within 1-2 business days.*

You will receive a message once it is ready informing you of the pick-up location.

*Bulk & Wholesale orders may take longer.

The following options are available for shipping:
Standard Shipping | $7.95 Australia Wide
Express shipping | $14.95 Australia Wide
Free standard shipping is available on all orders over $65

Free local pickup is available to those within the Douglas Shire, QLD, 4873.

Our goal is for every customer to be delighted with their purchase; however, due to the personalised nature of our products we do not offer refunds or returns if you change your mind.

If your order arrives damaged or incorrect, please get in touch with us at maggieprint@outlook.com.au with photos and a short description.

If you wish to make any changes to your order after you have submitted it, please contact us immediately at maggieprint@outlook.com.au. If your order has not yet been created, we will be able to make any changes.

Please note: We do not offer image design; your images will be printed as they are uploaded.

Unfortunately, we cannot make any changes to your postage address once it has been posted.

Images that contain copyrighted/trademarked material, such as Disney or AFL/NRL Teams, will not be printed. Any orders containing licensed material will be cancelled and refunded.

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